Terms & Conditions
This web site is owned and operated by Sagebury Fine Foods Ltd. If you have any suggestions or comments or if you need to contact us, please email us using the link on the contact page or use the details below.
Our Contact details:
Sagebury Fine Foods Ltd
21 Cheap Street
Tel: 01373 462543
VAT Registration No. 943 1676 14
Company number: 6763209
Making A Purchase
Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule In the UK orders placed Sunday to Wednesday are usually delivered within 48 hours. Orders placed Thursday to Saturday will be delivered the following Tuesday.
Outside the UK delivery will take a little longer but are generally delivered within 10 working days.
You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All orders are inclusive of the ruling rate of VAT where applicable.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.